You’ll need CommBank app notifications turned on so you know when you’ve received a reply. Get instant help from Ceba in the CommBank app or connect with a specialist who can message you back. Once you’ve downloaded the latest version of the CommBank app, you’ll be able to view the correct StepPay screens. It might take a bit of time to appear in the ‘Cards’ section so try again later on if you can’t see it straightaway. If you try to activate your StepPay and get an error or something has gone wrong after your application, you can always try again by navigating to the ‘Cards’ section in the CommBank app. Alternatively, ensure the funds are in your linked repayment account.
This applies to the hotel or flight booking amount you pay for excluding any Awards points or travel credits redeemed. This applies to the hotel booking amount you pay for excluding any Awards points or travel credits redeemed. If your StepPay is linked to either of these accounts, you will need to update it to an eligible repayment account via the CommBank app. Fees and charges may apply to your linked CommBank repayment account.
If this happens, please don’t transfer funds into StepPay. If you opened your StepPay account on or after 10 June 2025, your anniversary will occur each year on the date you’ve activated your StepPay account. If you opened your StepPay account before 10 June 2025, your anniversary will occur on 10 June each year.
I missed a StepPay repayment and now my card is blocked. What should I do?
Yes, you can choose to link a Debit Mastercard to your Everyday Account at no charge. If you’re planning to travel overseas you may be interested in our Cash Passport.TM For a full list of fees please refer to the Schedule of Fees Charges and Transaction Account Rebates booklet.
Fees and charges explained
- This information does not take your personal objectives, circumstances or needs into account.
- We’re making online banking easier, more convenient and efficient for you.
- If you’d like to earn interest, you can open a savings account at the same time.
- Conditions, fees, and eligibility criteria may apply, see us for details.
- The Centurion® LoungePlatinum Card Members have complimentary access to all locations of The Centurion Lounge.
You can also apply a temporary spending cap to manage your short-term budgeting needs. Keep in mind if you wish to increase it in the future, online casinos you many need to reapply and be approved. CommBank Yello customers can receive up to 10% of the booking amount back in travel credits to use towards any future purchases in Travel Booking.#
Jump into the CommBank app and search ‘StepPay’. Get the best deals on stays at over 70 member-owned travel destinations. Industry news and insights to boost your online payments business. Eway provides us with a low-cost option to transact online. Ben shares his experience when his business needed to start taking online payments.
Pending or outstanding transactions shouldn’t be disputed as we cannot investigate until the transaction has been processed. Before you dispute a transaction, it’s always good practice to check and confirm a few things. Check your transaction and if you think it’s unauthorised, you can dispute it.
Find out more about sunsetting of pre-2010 agreements (‘zombie agreements’). The list of terminated agreements (Excel) includes the title, matter number and date it ended. These may be new agreements or variations to existing agreements. Agreements in progress lists all applications that we are considering for approval now. For help to understand your pay and conditions, contact the Fair Work Ombudsman. Use the document search to find agreements.
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To redeem the Travel Credit, the full value of the Travel Credit (or more) must be charged to the eligible Primary Card. Enjoy complimentary access to the Global Lounge Collection, receive an annual Travel Credit, exclusive fares and more. Enjoy peace of mind with Platinum® Insurance across travel, purchase and refund protection. To help maximise your spending power, make regular transactions and don’t miss any payments. Flexible Spending Power Approval based on account status at the time of your request. The Check Spending Power tool is available to help give you peace of mind by confirming in advance if a purchase is likely to be approved.
